Return and Refund Policy
Effective Date: 01-Sep-2024
Thank you for purchasing antivirus keys from buyantivirusonline.co.in. We value your business and aim to provide you with the best possible service.
Please read this policy carefully.
Refunds
Since antivirus keys are digital products, they are not eligible for returns. Once a key has been delivered and activated, it is considered final, and no refunds will be issued, except in the case of a proven technical issue caused by us.
Exceptions for Refunds
We offer refunds in the following circumstances:
- Incorrect Product Delivered: If you receive a product that differs from what you purchased.
- Non-Working Key: If the antivirus key provided is invalid or does not work as intended and cannot be activated.
In these cases, please contact our customer support team within 7 days of purchase to request a refund or a replacement.
How to Request a Refund
If you believe you are eligible for a refund, please follow these steps:
- Contact us via email at support@buyantivirusonline.co.in with your order details and a description of the issue.
- Our team will review your request and, if necessary, request additional information to process your claim.
- Once your claim is approved, we will issue a refund to your original payment method or provide a replacement key.
Contact Information
For any questions regarding our policy, feel free to contact us at: